Discussion feature

Manage your discussions, be it claims or simple requests

Workflow

Description of the classic workflow :

To retrieve your open discussions use discussions search.

With the discussion id retrieve the encrypted mail with the get the discussions mail method and reply with the create the discussions mail method.

The complementary functionalities :

Closes discussion

Search discussions to treat with another criteria 

And if you want retrieve the history of the discussion you can retrieve it with discussions message and its ID

Retrieve discussions API features here >>

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