Order feature

Manage your orders from recovery, validation, dispatch and refunding

Workflow

Manage your order with Order search and the status do you need.

Then validate the status with validated order according to the status on which the order depends.

Make a refund when you return or make a commercial gesture.

Retrieve your Order API feature here

The different status of orders :

CancelledByCustomer The order is cancelled at the customer initiative Action to call None - final status

WaitingForSellerAcceptation The order is just created Action to call Accept totaly, partially or refuse the order

AcceptedBySeller The order has been accepted, the customer debit will be launched Action to call Confirm shipping of the order line or refund the order line

PaymentInProgress The order has been accepted, the customer debit is processing Action to call None - transit status

WaitingForShipmentAcceptation The customer debit is successfull, the order has to be prepared Action to call Confirm shipping totally, partially or refused

AvailableOnStore the order is available at pick-up point (only for click & collect) Action to call confirme the pick-up

Shipped The order has been shipped Action to call None - final status

RefusedBySeller The order has been refused at the validation step Action to call None - final status

AutomaticCancellation The order has been cancelled due to no action at validation step from the seller Action to call None - final status

PaymentRefused The order has been cancelled due to payement refused Action to call None - final status

ShipmentRefusedBySeller The order has been cancelled due to no shippment call from the seller Action to call None - final status

RefusedNoShipment The order has been cancelled because no action for shipment has been called by seller Action to call None - final status

NonPickedUpByCustomer The order has been cancelled because the seller call the customer has not picked-up the order (only for click & collect) Action to call None - final status

Some validation of orders possible :

Accept an order

{
"order_state": "AcceptedBySeller",
"order_line_list": [
{
"seller_product_id": "referenceExample",
"acceptation_state": "AcceptedBySeller",
"product_condition": "New",
}
]
}

Ship an order

{
"order_state": "Shipped",
"tracking_number": "1231548ere1245",
"carrier_name": "DPD",
"tracking_url": "https:dpd.com/1231548ere1245",
"order_line_list": [
{
"seller_product_id": "referenceExample",
"acceptation_state": "ShippedBySeller",
"product_condition": "New",
}
]
}

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